POF Customer Service

pof customer service

POF customer service will to help you with your online dating account and more! Hopefully you never need to contact POF customer service and your online dating experience runs smooth. Although sometimes things happen and you might need a bit of help. If you need to contact POF customer service regarding your Plenty Of Fish profile or POF login you can do so by phone or email. Wait times when contacting by phone may exceed 15 minutes so be prepared to possibly be on hold for a while. As one of the largest dating sites a fair amount of support calls are handled each day.

Only call during normal hours of operation or you will not be able to get through. While the help section is pretty detailed in reference to issues you may have with the site or mobile app, some issues require intervention from the staff at Plenty of Fish. If your problem is not urgent and the help section did not resolve your issue you should to try to email customer service first. Responses through email may take a day or two depending on the amount of support issues that are on hold.

If your support issue has to do with mobile app functionality, you may want to search the internet first to see if any other users have similar problems and how they corrected them.


POF Customer Service Email

pof contact us messagecustomercare@pof.com if you want to send an email to POF from your email client. Alternatively you can contact POF using the web form. The form is a bit hard to find so a direct link has been provided. Go to http://www.pof.com/HelpCenter/helpCenter_retrieveLogin.aspx. Look for the following text “Click Here To Contact Us”. Enter your support request or concern in the message field.

Plenty Of Fish PR Contact Email Address

PR inquires can be sent to pr@pof.com.

POF Customer Service Phone Number

The non-toll free POF customer contact number is an undetermined way to contact POF at the moment. It also appears that the toll free number is possible not a valid way to connect with their customer service department. There have been multiple claims that sending a quick email through the help center produces far superior results.

While this may change in the future, sending email is most likely a more efficient way to get better customer service care. With millions of members it would be very time consuming to converse with everyone who had an issue. This most likely would seem to lead to longer wait times.